Why did I lose my rewards of loyalty, pre-authorized payments, and refer-a-friend rewards when you forced me to migrate to the new public points system. You clearly state "you will not lose rewards.
"I still have leftover rewards from the old program that I want to use - do I lose these rewards?No, you won’t lose any leftover rewards from the old program. Any credits earned up to May 2024 will remain on your account and be applied to your future...