Yeah no we got them brand new and all that jazz. They said fraud so I think someone with the same name got credit checked and all the info didn’t match. So more of a store issue then ours but we are without a phone cause they took our 14s as trade in...
I actually just figured it out. We just got 2 phones through Telus one with service one without as I use Public which I know is a Telus company. But for some reason our phones got blacklisted stole/fraudulent. Not sure why guess now I have a bigger p...
Maybe it is and I’ll have to get her to handle it. But I think regardless of amount owing or whatever it may be they have to unlock it for you. From what I’ve read up on anyways