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Yes, thanks. Spoke with a second CS yesterday. They were moving it up to tech support. Although was told up to 72 business hours before resolution. 

And I can get to this page after doing an account recovery. Going back to Portal from here results in Forbidden A1 as well.Why CS thinks I have no account and number is not associated dies not confidence

Via app it just jumps back to login page after 6 digit code input.Via browser it shows Forbidden A1.

First off I would like to thank you and others who offered help.I was able to activate my eSIM this morning.However, I am left nothing but puzzled and frustrated . After much back and forth(all very civil) I still am unable to access my account via t...

Just an update while I wait for CS help. eSIM will not activate via QR code. Continuing with app login loop and web login just errors out. 