Hi, my parents cell phone lost service a month ago, and they forgot their email password so we have no account info.We think maybe it's a billing issue.Is there a way to find out if I need to make a payment, and how to make this payment?
Thanks everyone. I called the number and the service is indeed suspended. It gave me the option to pay with voucher or a pre-registered credit card.I'll try to get a voucher. How much $ value do I need?
