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Karmelito · 12-19-2023

Super frustrating. SIM failure. Eject and replug it in and the phone will register on the network. Contacted support and they reset my account. This stopped the problem for about 48 hours. Now it is back. It's a cheap plan for my parents. But is it t...

Karmelito · 12-10-2023

Just returned from Spain. Used iPhone there without issue. Return to Canada and Public Mobile SIM card fails regularly every day. To re-enable I must eject the SIM card and plug it in again. The phone registers on the network and will work fine for a...

Karmelito · 12-20-2023

Thanks for the response. Yes, done and done. Have tried both. No issues discovered on another network.

Karmelito · 12-20-2023

Thanks for your response. I am now using the third SIM card I have had to PURCHASE from Public Mobile (Well, had to purchase from the Telus retail store I visited. They do not like or support Public Mobile as the store here in Vancouver. At the Granv...

Karmelito · 12-20-2023

I can try. The reset performed on Public Mobile's side recently did rectify the problem for a short period. But it has returned.

Karmelito · 12-11-2023

Got on chat with support. **bleep**ty service. Same questions over and over again. I dont think the boy Rodriego that picked up knows anything. Dumping Public Mobile for a more reliable product and competent service.

Karmelito · 12-10-2023

Thanks. I'll try the direct link to support. The phone works fine on another network with another SIM. But with Public Mobile, using several Public Mobile SIMS, cleaned multiple times, the SIM ultimately fails. If not the phone, and not the SIM, must...

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