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Hi there I requested a SIM card and it had not arrived. It has been more than 14 days since its expected arrival. what do I do?  I made a ticket and they asked me to confirm my email but there was nowhere to do so. 

Hey team, My phone calls will work for about 5-10 minutes and then I can't hear the other person, but they can hear me.  So then we'll call back, it'll work for a short time, and the same things happens, but the time before the call drops is less and...