Hi,I'm trying to port my number from Koodo. It says I need to select a new number and then change to my old number in your help docs. Can someone help me do this? Your live chat is broken.
Yes, that works. But I still don't have service on my phone.The agent told me that they needed my SIM card number, and that they assigned me a temporary phone number, then will switch it to my regular number. My app is showing my regular phone number...
@hTideGnow I was postpaid in Koodo. But it says that activation failed when I downloaded the app. I am using e-sim. I get the activation failed message at the last step on the app after entering my IME, and on the page where I can select 'existing nu...