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hello there,i was double charged on my account when switching plans. my plan wasn't working and the same day i switched to another plan and was charged twice.they were both $40/mo.can you please provide a refund for one of these.thank you very much,p...

Good afternoon,I no longer have any need for my current $30/mo plan, and I would like to downgrade. Your website has a $19/mo plan available but I am not able to switch to it on the mobile app or on the website since you are not making it visible. Pl...