What is the specific issue? Typically to port a number , you need to provide information that proves you are the owner of that number.Also, you cannot cancel your Rogers service before porting it to Public Mobile. If you've already cancelled your Rog...
Happened to me, too. Two payments, same amount same day.I just PM'd CS_Agents and they arranged for a payment investigation. It'll take 15-20 days before you might see something back on your credit card.
I have two charges on the same day for the same amount that have been processed (not pending) for an ongoing plan that I didn't change. I've reached out to @CS_Agent to hopefully resolve.
