I have been a public mobile user for two years. When I tried to log in to my account a few days ago, I was asked to activate my sim. There is no other way for me to bypass this. Any help is appreciated.
I was able to fix it. Basically I had created an eversafe account with another email id. But I was logging in with my previous email. Thanks for the help.
I have not been able to login for at least 2 months and don't remember doing the eversafe setup. I did just message customer service and will follow up when I hear back
I tried a different computer on incognito mode and also the PM app but immediately after login, it took me to the activation page.It only gives me 2 options, activation or go back to login
