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Could a customer service agent contact me, please. I've been using PM for awhile, but there's been a problem with my phone number transfer and I need help correcting it. 

Hi, I'm just in the process of switching from Koodo to PM. I thought I had done everything right, but app has reached step 6 of 6 and it says subscription not activated. I put in my IMEI to activate esim in a previous step and that's as far as I got....