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kitkate · 08-26-2023

So, I had to replace the defective sim card I was sent upon sign-up, and I can't get a ticket submitted for a $10 refund.I've deleted the data and cache, I've restarted my browser multiple times, I've used a private window. ERROR: XXX is all I see.Ho...

kitkate · 08-27-2023

It almost worked that time, except there's a red banner across the top of the screen that says "There seems to be an error submitting the ticket" when I go to send it.So... nope. Still nothing.

kitkate · 08-27-2023

The old sim was mailed when I set up the account last month. Honestly, it was pretty odd -- people complained that they'd have to try to call me multiple times until it would actually ring through, otherwise they'd just get dead air before the answer...

kitkate · 08-27-2023

I know the sim was defective because people calling me would get dead air about half the time before the answering machine picked up, and it wouldn't ring through. A new sim card (from a telus shop) fixed it, the old sim was mailed when I set up my a...

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