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Thank you so so much! I really appreciate the help! Fingers crossed this works haha. 

Thanks for your help. There is only the “resend code” option, no others. Can you kindly tell me how to engage support to remove my credit card? Thanks so much for the help, everyone 

Thanks so much! Only problem I’m having is that when I go to login to either the app or online site, the EverSafe code comes up. I never receive a code to my cell phone number - only the initial one sent to my email. So I’m unable to login. Help?? 