I've lost a referral for a while now. Maybe around the time when public changed platforms or added the new rewards system. I did not change. Both plans are active. What happened? No ...neither account was suspended. Neither was ported. Neither wa...
Back and forth on this since Nov...an agent finally wrapped their head around it. Escalated it they said to tier 3. But still no resolution. Unfortunately when I ask for updates the agent either doesn't understand the issue or can't give me an update...
You could forward to textnow then stick to data only in the USA. That works for calls incoming to your number. But texting and outgoing calls show from textnow number. If you need your line fully functional you'll need the data and talk text add ons
After 4-5 agents giving me the same reply...finally found one who said yep it's a problem. Now my ticket has been sitting with tier 2 for 3-4 weeks....sigh
Activated. Referred. I ported in either just before or just after. I think just before the referral. It was there for at least a year. But it's dropped. Support finally found the original assigned TN but as you said it isn't tied to the number but t...
