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I have 400 minutes of Intl minutes (including US & Canada) but when I try to call Spain, I get a message from Public Mobile that the number cannot be completed as dialed (+34 911 230 000)

My phone service was stopped due to my credit card being suspended and a payment was missed. I'm now trying to log into my account to pay, but it is asking for a code sent to my phone that cannot receive text messages because the service is stopped. ...