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my usa add on roaming package is not working to call in or out. I have roaming turned on and it is picking up at x t but still not working. my husbands is working fine. settings are the same. any help would be appreciated. Different phones. His is sa...

I am in the Chip Lake, Alberta area and we have had wildfires here. I believe one of the towers has been damaged and therefore, we don't have cell service when we are away from the internet. I have tried talking to Telus about this but they seem to t...