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Hello, I recently found a new plan that I would like to switch over but it is mentioning "New activations only". I reached out to the customer service team to discuss switching over to the new plan, but I was informed that it is not feasible even tho...

I tried to port-in my Fongo mobile phone number but apparently the number is deactivated so the port-in failed ? Now the only option I have in my profile when I enter back my mobile phone number it prompts me to "Wired Line" without letting me the op...