I have tried both of my emails and tried updating my password but I can't get into my account. I've submitted a ticket and have not heard back and it's been over 24 hours. Does anyone know how else to get an account reset?
Thank you I know where the messages are I just didn't have any until a min ago. The PM worked and they've already responded. I'm going to keep that link handy for anyone else not getting a response. I can't believe I submitted 3 tickets and 5 days ...
I have 3 ticket numbers, I use the cat bot and I check my community inbox multiple times a day and there's nothing there. zero responses. I did submit a PM as suggested down below by @softtech. I guess I'll just have to wait. I've included my name, p...
Submitted another ticket just now. Thank you everyone for your help. I know they keep their costs down by not having phone support but at this point the service is so slow I'm not sure this is worth the discounted price. Has anyone else noticed the d...