Publics customer service sucks, can't get anyone online or on the phone to talk to xxxxxxxxxxxxxxxxxx. How do i get a customer service rep on the phone or online?? edited by computergeek541: comment in violation of terms of service remvoed
my point is a phone should never be cut off before the bill due date..... its ridiculous. Shouldn't matter what method of payment i make... i have a ticket going.... so no more need for help from the community.... thanks again
thanks for suggestions all, but the answer is you have to jump through many hoops to get human help from the company.... i don't do auto pay, i pay ontime monthly everytime as that the way i like it. got a email going with the reps now... we will see...
never had a late payment and they cut me off on the bill due date..... ridiculous!.... even if i missed a bill, that should be no excuse to cut off my phone.... should be a grace period..... not 30 days and if you pay one minute late your phone gets ...