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I opened a ticket.... nothing has happened... so... that was yet another pointless effort?

My refusal to go to a gas station has nothing to do with its potential cleanliness, or lack of,... it's the point that I should not have to go out of my way to buy a 'voucher' when I can simply update my payment details (like I did with the 20 or so ...

You should be ashamed of that response.

Yes, as I already stated, I tried incognito mode... and EVERYTHING else that's been suggested

Nope, 100% not going to a f'n gas station to buy a 'voucher'. Lol