Hi,My account was deactivated though there were funds in the account to pay. And I want to know if my plan was migrated to a new plan. Please can someone help me on the same.
Thank you so much @hTideGnow , people like you and @Meow @RossN make the PM community great !! I was able to sent a private message to the CSagent since as expected the 'Submit Ticket' is not working Will wait for the CSagent reponse and update on...
Yes I guess then the message was Account Suspended, though my account had funds for the next payment cycle. This is really concerning, since from morning no call were incoming neither I could perform outgoing calls. And all this due to no issue of th...
Hi RossN, But I wanted to know why the auto-pay failed when there were indeed funds in the account ? When I logged in, I saw the Account suspended message, and when I went to the cart there was already the plan for $25 and I click pay and it took the...
