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I deactivated my payment method and the payment still went through.  Please refund the amount as I wanted to cancel but there ain't no other to cancel other than waiting 90days of none payment. Please advise how long the refund will take to process. ...

Why did my automatic top-up only charged me a portion, then deactivated my account until I paid more.  My online account indicted that I had a balance.  When I attempted to pay whatever I needed to pay to reactivate my account, it showed amount due $...