Trying to register a new SIM card but when I enter the number on the card, it tells me to enter a valid sim number. The sim is definitely for public mobile and definitely correct
When I try to transfer my telephone number to my new Sim card, I am being told that my telephone number is not a Canadian number, even though it was actually given to me by public mobile and I have been using the number for years.
Rebooted the phone and still doesn’t work. Old phone was iPhone 6, new phone is iPhone 8. I tried a different Sim in the new phone and it worked fine so I think the phone is OK.
Yes you are correct I lost my phone with the old sim and got a replacement. I did sim swap as you suggested, it seemed to work but I still can’t use my phone number. I am also getting a message in my account page attached but I’m using auto pay with ...