Community

Yunping · 02-02-2022

I activate SIM card yesterday. And my public mobile account was hacked today and somebody changed my PIN code.Now I cannot log in. All my tries showed login disabled.And I cannot submit a ticket since it requires an account ( I can't get into my acco...

Yunping · 02-03-2022

Thanks for the suggestion. I am trying, now my credit card shows the first transfer(which I used to activate SIM) was named as KOODO MOBLIE PAC, is that where the money supposed to go? So confused...

Yunping · 02-03-2022

Here is the timeline: 1 SIM activated on Feb 1st night. 2. Someone changed my PIN code on Feb 2nd morning(which is a strange thing since I have my phone all the time). 3. A $0 transfer was made and my service is unavailable. (I saw that on my credit ...

Yunping · 02-02-2022

Good idea, thanks, I am waiting for the CS Agent to reply me.

Yunping · 02-02-2022

*611 said they can't get through my call and ask me to go to website to seek for help. The CS agent ask me to deliver some detailed information. Now I can only wait. Thank you for talking to me, I am really lost.

Yunping · 02-02-2022

The first message was:"You have successfully created a new PIN" -which I didn't!The second message was:"Your service has been suspended due to suspicious transactions." - there is a suspicious transaction in my credit card record, but it is $0, I am ...

Community

User Statistics

User Activity

Login Disabled

Re: Login Disabled

Re: Login Disabled

Re: Login Disabled

Re: Login Disabled

Re: Login Disabled