Community

yes i went on my account recently, i updated to a bigger plan.  everything went as was supposed to for the last week and a half since i did that

1855 4public, i enter the 10 digit number and get "sorry we are unable to process your request"

activated 2 years ago, did not do a charge back.  checked, phone is not not blacklisted. 

i'm doing this on my pc which is where i'm trying to log in from, brave as well as chrome.  i will try the blacklist but it's an old phone, should not be on that list.  

had the account for approximately 2 years.  this is the first problem.  i will try to switch sims etc.