Approximately three to four months ago I used my refer a friend code to set up two accounts (for my kids) but I've never received the discount. Can support look into this please.
Well, it took a bit of work but I finally got the discount applied to my account. The CS agent really didn't want to send me to his supervisor, but I kept pushing that I no longer wanted to speak to him and only wanted to speak to a supervisor. Once ...
Thanks for the help. I'll look into it. Probably tomorrow since I'm too frustrated to deal with it anymore today (plus the kids still aren't home from school anyway so I can't log into their accounts without their phones)
Well, he finally agreed to send me to his supervisor (although apparently it will take up to 3 days). "I will check with a supervisor although there is no valid ground the claim.The response time is up to 72 business hours.Do not reply to this messag...
Yeah, that's what I might have to do although I still don't understand the rationale for PM wanting to deal only with the referee since I'm the one losing the discount. They want the referral code used to activate their accounts, but it's my referral...
