I purchased some vouchers about 6 months ago, recently when I try to use it, the system shows that the voucher can not be added, need to verify, May I know the reason to make the system show this message? thanks.
I have activated a new card, the account can log in but there is no service. I tried to insert another public card, it works, so the phone is no issue, is the issue from the card or the phone number？
Yes, the same message shows on my side. my confusion is that it's my first time to redeem, it looks like been redeemed, is it possible to know when the voucher was redeemed?
@softech the account is activated 2 hours ago, I tried to reboot the phone, turn it to the air mode then back, and also tried uninstall the card and reinsert, also reset the network setting, but the problem still exists now. is it possible that issu...
