This is a known routing glitch on the Public Mobile network that specifically strikes customers after returning to Canada from the United States.When your phone registers on a U.S. network (like T-Mobile or AT&T) and then reconnects to Telus/Public M...
Sudden calling issues on Public Mobile can be incredibly frustrating, assuming your data and texting might still be working perfectly fine.Since there are no major nationwide network outages right now, a sudden drop in calling is almost always caused...
@Corb wrote:I pay my 15 year old son’s bill. I keep getting unknown charges but can seem to find where I can talk to anyone to find out what they are. I’ve already checked the account to see if my son is adding anything on and he isn’t how do I resol...
If your phone fails to automatically connect to a US tower, try these troubleshooting steps.1. Perform a Network Reset, doing this wipes out your saved Wi-Fi and Bluetooth connections sometimes depending on your phone, as well as cellular settings, e...
Don't worry, this is completely normal and means your port was successful!In Canada, wireless number transfers are designed to work like a single-line domino effect. Because Public Mobile accounts can only hold one phone number at a time, the exact m...
