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MistaC
Good Citizen / Bon Citoyen
since
01-01-2021
11-14-2022
User Statistics
9
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miscounted talk minutes
11-14-2022
Usage says 65 minutes but I counted (twice) 45. Anyone know how to talk to Public about it?
Add-on 500 minutes not kicking in
01-02-2021
Yesterday during a call the line went dead - my minutes were up. I had bought a 500 minute add on a month ago but I can't access them, I also don't get incoming calls and can't access voicemail. Ideas?
Re: miscounted talk minutes
11-14-2022
Thank you Softech! That's the information I was looking for. Any idea what the ticket efficiency is like?
Re: miscounted talk minutes
11-14-2022
I'll give that a try though I did verify against my phone's log. Same result.
Re: miscounted talk minutes
11-14-2022
I mean the service month. For me it's October 29 - November 28. That's the period at issue.
Re: miscounted talk minutes
11-14-2022
I have lots of extra minutes. The problem is where are my missing 20 minutes? And how do I talk to the admin about it?
Re: miscounted talk minutes
11-14-2022
Yup, rounded everything up and counted the voicemail minutes too. Like I said, counted twice. Even added on the day before the month started.
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