I would just go ahead and file it, along with submitting an actual Public Mobile ticket saying you don't agree to the changes and that you are being lied to about the program never changes for us loyalty members. I submitted the complaint to the tick...
My CCTS complaint has just been filed and screenshots of your promise to never remove the grandfathered loyalty discount will be provided. Good luck Public Mobile, this community and loyaty program built your brand as you were absolutely nothing when...