I've been at the Resolution Officer stage since late April.I contacted them a couple weeks ago saying I've heard from no one a month later and the response back was "Please note that your case is currently in conciliation which means it is pending wi...
While I'm not impressed how PM is handling all this, I can't help but have empathy for the CS reps as they truly are being hung out to dry here by the suits in offices who probably haven't dealt with a customer in years and wouldn't last 10 mins doin...
Someone was asking for updates from those with complaints:PM didn't respond to the rejection of the objection and I just got an email from CCTS they've decided to move my case to the next stage and a complaints resolution officer will be in touch sh...
Is anyone else having issues with replies going through? I tried to make a couple last night regarding the recent texts PM sent looking like a last ditch attempt to backup the story they told in their objection which was disproven by a number of us ...
