Community

Ashley98 · 05-11-2021

My phone stopped working at some point today and says I have no service. After reading some of the posts here I got worried that I got Sim jacked so I marked my phone as lost or stolen just in case. I contacted a moderator and was told “When you susp...

Ashley98 · 05-10-2020

I activated 3 phones last night (ported from Telus - all on the same account). I got an error message on one of the activations and had to involve the moderators and tech support, they called me this morning and the phone is working on public mobile ...

Ashley98 · 05-12-2021

A moderator cleared a provision error from the SIM and its working now. Thank you to everyone for your help!

Ashley98 · 05-12-2021

The other sim I tried was public mobile too. The sim number matches so it wasn’t sim jacked. A different moderator is looking into it for me and trying to fix it.

Ashley98 · 05-11-2021

It just says no service. I just tried a SIM card from another phone and it worked fine so it’s definitely an issue with the sim not the phone.

Ashley98 · 05-11-2021

I’ve already tried resuming service and it didn’t work unfortunately. My renewal date was May 3 and it’s been working until this morning so it isn’t a payment issue.

Ashley98 · 05-11-2021

Thanks that’s what I thought! I’m still waiting to hear back from him about why I need to buy a new sim. He hasn’t asked me to confirm sim number. It looks like you can’t change SIM card numbers online anymore though so is sim jacking even still poss...

Community

User Statistics

User Activity

No Service

Porting Account Closure

Re: No Service

Re: No Service

Re: No Service

Re: No Service

Re: No Service