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sf1 · 11-15-2016

My billing from my previous carrier is coming up and I don't think my number will be ported successfully in time. Can I call them up later to give me a refund if I prove to them that I initiate porting to Public Mobile since last week? Or should I ...

sf1 · 08-04-2016

After successfully porting in another number to PM, I notice I can not log in my account from PM website anymore. It shows the following error when I try to log in: Oh no!It looks like something went wrong, but don’t panic. Log out and then log back ...

sf1 · 11-16-2016

yes it is different, as I said the moderators are very busy due to the volume of messages they received. Contact us > Sim & Activation > Portinghttps://publicmobile.ca/en/on/get-help

sf1 · 11-15-2016

create a ticket too, that way at least you have a reference that it was sent. Private messages are only read when the mods have the time but at this time they are swamped. The thing is they have no time to reply, and people will keep messaging them ...

sf1 · 11-15-2016

They will get to you eventually, due to volume it might take longer than 48 hours though. I had the same thing happened and the activation actually went through.If you received an error at Step 5 during activation, all you really missed is a summary ...

sf1 · 11-15-2016

Is your phone compatible with Public Mobile?Is it unlocked? They are actually on Telus network. If your sim can not be activated again chances are it went through.As long as your Rogers sim is still showing signal the port is not fully complete (or ...

sf1 · 11-15-2016

Thanks for all the replies.My port went through today and I don't have to pay my old service anymore.and thank you PM technicians who looked into the ticket.

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