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Basienka · 11-26-2022

On the phone with koodo trying to port out of Public Mobile, when I replied "YES" to authorize the port it says I need to open a support ticket

Basienka · 11-03-2022

Hello,Asking for a friend. They just joined PM the other day and got offered a winback offer from their previous provider. What is the process like if they decide to port back? Do they get charged for 30 days of service at PM since it's a 30 day p...

Basienka · 04-05-2021

Autopay is on, nothing has changed from my end but my service is disconnected and my account says it's suspended. It gives me an option to Reactive Current Plan, but I'm not sure if I should proceed this way. My billing date is anyday now (today/tom...

Basienka · 11-26-2022

I'm posting here from another account. I think it was resolved. Account at Koodo is active now. guess nothing is needed after all. When I try to log in to my PM account it doesn't look like it's valid anymore. I imagine there is nothing owed to ...

Basienka · 11-03-2022

Good point!

Basienka · 11-03-2022

Yes they ported number over from Koodo and autopay is set up on the $40 15gb plan. I guess best bet is wait it out until closer to renewal date. Who knows what BF will bring.

Basienka · 04-05-2021

Thank you, I have made a manual payment and service has been restored. Weird.....

Basienka · 04-05-2021

Your plan expired on Apr 2, 2021.Top up before Jul 1, 2021 or your account will be deactivated.Current Balance: $3.00Amount Due: $12.00 So I need to make a payment for $12 or $9?

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Trying to port out to Koodo, asking me to open a support ticket - HELP

Leaving PM after just joining - process?

Account suspended and service disconnected - HELP

Re: Trying to port out to Koodo, asking me to open a support ticket - HELP

Re: Leaving PM after just joining - process?

Re: Leaving PM after just joining - process?

Re: Account suspended and service disconnected - HELP

Re: Account suspended and service disconnected - HELP