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Slo_n_steady · 04-16-2023

Family of 4 all on Public Mobile, Thunder Bay, Ontario. All of our phones are down this morning. 2 Android users get "Hi Public Mobile here, sorry your call cannot be completed as dialed, please check your number and try again" 2 Apple users get me...

Slo_n_steady · 04-12-2022

As happens occasionally, there is a billing miss. I renewed the plan long before the expiry date. The account indicates that all is good and up to date. 2 days later, still no service. I have restarted the phone and validated all settings. It's a...

Slo_n_steady · 04-12-2022

@esjliv I have a ticket in place and CS has reached out. On the SIM card failure end of things, I have had 2 SIM cards fail in 2 years since I switched to PM. Think you for you help. I really appreciate it

Slo_n_steady · 04-12-2022

@esjliv No outages in the area, the whole family is on PM and we are all running. This issue is with my son's phone. His SIM failed to work in my phone and my SIM in his phone worked fine. I checked the registered SIM # vs the actual # and we have...

Slo_n_steady · 04-12-2022

@esjliv I tried all things from both of your posts without success. I'm not sure I mentioned earlier, but the payment was completed early yesterday. So the timing shouldn't be an issue.

Slo_n_steady · 04-12-2022

@dust2dust we have full power cycled the phone several times

Slo_n_steady · 04-12-2022

This is not the case

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Plan not renewed - bill payed - phone still has no service

Re: Plan not renewed - bill payed - phone still has no service

Re: Plan not renewed - bill payed - phone still has no service

Re: Plan not renewed - bill payed - phone still has no service

Re: Plan not renewed - bill payed - phone still has no service

Re: Plan not renewed - bill payed - phone still has no service