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Am I insane? I was specifically told that with public, after you reach the data cap, your speed is simply throttled to 128Kbps. But now I just got a text that my data cap was hit and that I no longer have basic internet access and to spend $15 to get...

Hello, Activated this plan about 2 weeks ago, still haven't received my bonus data. Account shows as 3GB of data total to this day. Can a mod please look into this? Thank you.