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Used data and wifi not working

jacquiefriesen
Great Neighbour / Super Voisin

 

Also, my Wi-Fi at home and places a visit with free Wi-Fi or not working. Any help would be appreciated!

4 REPLIES 4

Alexandf
Model Citizen / Citoyen Modèle

@jacquiefriesen 

go to your setting and reset network

esjliv
Mayor / Maire

@jacquiefriesen - Is your WIFI option on in the setting on your device? 

hairbag1
Mayor / Maire

What make / model phone you using ?

mo1979ca
Good Citizen / Bon Citoyen

That is a physical phone issue not a sim card carrier issue (public mobile).

For wifi issue:

A. Restart your phone.

B. Make sure your phone is not in airplane mode.

C. You can update your phone software.

You can use your phone on wifi without a sim card in the phone. 

Last resort bring it to a phone repair shop. 

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