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Unauthorized payments as I don't have a Lucky Mobile Account

Whateverworkseh
Great Neighbour / Super Voisin

My MC Debit is being charged monthly for an account that I don't have. I need a refund and can't figure out how to reach someone to get this sorted out!!

3 REPLIES 3

BenMaverick
Great Neighbour / Super Voisin

If you don't have an account, It sounds like someone may have unauthorized access to your credit/Debit card. 

Something like this would be best reported to your bank. If it was an unauthorized online charge, as it would be in this case, They can submit a claim under your customer protection. You may want to freeze that card and get a new one as a precaution as well. 

will13am
Oracle
Oracle

@Whateverworkseh , if you are being charged for a Lucky Mobile account incorrectly you need to take that up with Lucky Mobile.  Public Mobile has nothing to do with that carrier brand.  

porcupine
Model Citizen / Citoyen Modèle

Click on the envelope in the bottom right corner and follow the prompts 

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