Transfer ESIM To New Phone

[M8BAGGER]

When I went to the Community for help on this it was very confusing and had not been updated in sometime. I found this in the FAQ section and worked like a charm. Just posting this in case it helps other people in the future, cheers.

Can I Transfer from eSIM to eSIM?

Currently, the transfer of an eSIM from one device to another is not supported.

However, we do offer the option to transfer the service from one eSIM to another. To make this transition, you'll need to purchase a new eSIM. When you request a new eSIM, we automatically identify you as an existing eSIM user and waive the replacement fee.

The steps for purchasing a new eSIM are as follows:

1. Log into the Public Mobile app or My Account.
2. Tap on the 'Account' tab.
3. Select 'Purchase SIM Card.'
4. Choose 'eSIM' as your SIM card type.
5. Tap 'Install' to complete the purchase.

Note: It's recommended to be connected to a Wi-Fi network when purchasing a new eSIM for optimal performance.                        

ESIM FAQ's direct page

https://www.publicmobile.ca/en/on/get-help/articles/esim-faqs#:~:text=How%20do%20I%20transfer%20the,...

[Chalupa_Batman]

Hello @M8BAGGER 

You can't "Transfer" your eSIM to a new phone. If you already have one, you just have to go into your account and "Purchase" a new one. Don't worry, since you already have one, there will be no charge. Just make sure you do all this on your new phone.

[slusagm]

yes, you can get a new eSIM for free