07-22-2021 01:32 PM
This place isn't the only place that has this problem. Freedom does too.
07-22-2021 11:14 PM
@softech : Just so it's out there...I have no idea what term is used for this problem. I suppose I could have put a dash after cross.
07-22-2021 10:14 PM
comparing Telus with Freedom is sad.. LoL
honest, I search around .. for Rogers/Fido/Bell/Vrigin, I don't see to find many complains about number cross.. but I can easily find similar posts with Koodo and Telus.. so, Telus has something to work on..
07-22-2021 02:58 PM
@computergeek541 : Yes when I first got here I picked up someone's number from somewhere. It rang and texted to me but the other end was certainly looking for someone else. And I'm not talking old news. There was a caller asking about are you coming in to work today.
Other customers have had variations of things working or not.
07-22-2021 02:45 PM
@Anonymous
This isn't new. It's interestig to see that other carriers have assigned someone's phone number too. I can say from experience that Telus has beem making this same mistake for at least 15 years (they did it to me). I can only conclude the carriers either don't know how to fix this problem or that the cost of implementing the fix is possibly more than handling these situations on a case by case basis.