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New PM Account disappointment

LEGO
Deputy Mayor / Adjoint au Maire

Well, after being away I logged into a NEW "My Account" just to be frustrated and disappointed.
Before, My Account contained all the information needed and Community used different login credentials.
Then, the split came My Account + Rewards + Community.
Now, everything became one (EverSafe)... My Account contains only Subscription Usage and Add-Ons Usage, and NOTHING ELSE!!!
There is no "Log Out" out of My Account, you have to search for it!!! You have to go into Community in order to log out!!!
You cannot change your credit card info unless you accidently click on "Shop Add-Ons" and find it there!!!
Even everyone knows about saying "If it ain't brokedon't fix it " some tend to mess up everything and enjoy their ugly creation! 😒

7 REPLIES 7

@LEGO 

your Slimjet really slim out the page, you should use ExpandJet  🙂  

LEGO
Deputy Mayor / Adjoint au Maire

Yes, I just spotted this arrow and clicked on it to discover a side panel. Came to posted my discovery and saw your question. 🤣

What's that little arrow on the bottom left?

@LEGO 

What happen if you click the > and circle on the very bottom left?

LEGO
Deputy Mayor / Adjoint au Maire

@softech @dust2dust   I only use web browser (Slimjet) and this is the only thing that I see:
PM Account.jpg
As you can see there is no Side Panel!!!

softech
Oracle
Oracle

@LEGO 

are you using app or mobile browser?  all those are there.  These are some screenshots on My Account with web browser (you will get similar thing on mobile browser, I don't didn't take screenshot there)

Main page , and you see all the opton on the side ona all the time, Logout is there

https://myaccount.publicmobile.ca/en/account/overviewhttps://myaccount.publicmobile.ca/en/account/overview

 

and Change Credit card is at Payment tab

https://myaccount.publicmobile.ca/en/account/payment/manage-cardhttps://myaccount.publicmobile.ca/en/account/payment/manage-card

dust2dust
Mayor / Maire

Welcome back. Yup, it's a mess.

1. Both the website account and app have a log out. You can log out of the account or community independent of each other too.

2. Go into payments and manage your subscription then you can change the card. Autopay is called subscription now.

Need Help? Let's chat.