Please don't "congratulate" me on "switching to Public Points" when I did NOT want to switch and then giving me a "welcome bonus of 5 Public Points" as compensation for the $5 MONTHLY rewards I previously enjoyed. 😠
Why not just be honest and say that "Public Mobile's previous reward program has become too good of a deal so we need to revamp it by cancelling the $2 monthly bonus for auto payments. You'll still get a $1 monthly bonus for each referred friend. Your accumulated monthly loyalty bonus will be replaced with an annual $10 bonus. We're adding a 5% cash back bonus based on the cost of your subscription. We're sorry about the resulting increase in your monthly rate but hope you'll still find our rates a good deal."
And rather than forcing us to log in to claim our rewards, just deduct them as you did before. It's what made me recommend you to so many people! Now, it's not such a good deal and way too inconvenient ... but that's what you're counting on I guess.
I don't want your congratulations -- I want your apology for letting me down and charging me more!
