Call history from specific telephone number(s)

[rossputin]

Hello all,

Is it possible to request the history and duration to/from specific telelphone numbers from 1-2 years ago, through PM support?  In the midst of a legal manner and it would be very helpful.

[rossputin]

I'm afraid it doesn't go back that far.

[dabr]

@rossputin    Are you able to retrieve some of that info from your phone's call log?

[rossputin]

Usage history only goes back 90 days.

[softech]

@rossputin    

 I guess you already try to download the Usage History in XLS and try to find from there?

I doubt they will help but it doesn't hurt to try opening ticket with them