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Unable to Process Transaction - Port Number

Zhawa
Great Neighbour / Super Voisin

I have tried to activate my sim card and port my number from Freedom over about 5 times now with 2 different credit cards. Every time it gives "Unable to Process Transaction".

 

I am not sure what to do now.

 

How would I go about activating my account and my sim?

3 REPLIES 3

Someone reported success using their iPad when their computer gave these errors. You can also try again in a few hours.

Best to check your credit card for charges as well.

Keep updating your progress; or its lack.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

NDesai
Oracle
Oracle

Try using private/incognito browsing mode. If possible, try it on Safari browser on apple devices.

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Samianauman
Mayor / Maire
Did you tried different browser. Or in private mode
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