My son lost his phone (on the PM $10/30 day plan) a while ago, and we still haven't found it...
Rather than paying $7/month ($10 - $2 autopay - $1 referral that I get), I figured I'd just suspend the phone (for up to 90 days) and then resume once we find or replace his phone.
One question is -- was this step even necessary? "Plan and Add-Ons" > "Lost/Stolen Phone" > "Suspend Service"
Upon doing so, I immediately got an SMS (on my phone) from 100, indicating: "Public Mobile here. Just to let you know, your Refer a Friend reward will be less on your next payment due to one of your friend's account inactivity." Okay, that makes sense.
What puzzled me is that on the main overview page, I see "Account Status: Lost-Stolen / Fermé", but it still indicates AutoPay will occur on Aug 30, 2018. So the other question... is this in fact the case?
As a precaution, I simply removed AutoPay. Would this have been enough, making the initial step (Suspend Service) unnecessary? I'm guessing the initial step is good for preventing unauthorized use if someone finds the phone, but being pre-paid, I'm not too concerned about that (and based on usage history, it doesn't look like it's been used in a few months).
