cancel
Showing results for 
Search instead for 
Did you mean: 

I have forgotten my password

Runperiod5
Great Neighbour / Super Voisin

Hello Thank you for your time in reading this,  my issue is I'm having trouble setting up my email,  the direction do not match my setting on my phone and I have forgotten my password, can you please help or know someone one,  Thank you, carolyn The model of my phone is lg m151

4 REPLIES 4

SlowDino
Great Neighbour / Super Voisin

Your phone model shouldn't matter if the password reset works. 
Try logging in from a secure computer and reset the password that way. 
If it still doesn't work, try contacting @CS_Agent via private message to see if there's malicious activity with your account. 


@CalvinW wrote:

Password reset doesn't work


I just tested and it works fine for me. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

CalvinW
Deputy Mayor / Adjoint au Maire

Password reset doesn't work

LEGO
Deputy Mayor / Adjoint au Maire

@Runperiod5 Please, try following this instruction to setup email on your phone: click here
If you forgot password for your email, you would have to contact email provider!

Need Help? Let's chat.