10-12-2020 01:39 PM - edited 01-05-2022 03:43 PM
Does anyone know if data usage reflects in real-time under usage history on self serve?
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10-12-2020 01:56 PM - edited 10-12-2020 01:58 PM
They're is very little discrepancy
BUT if you use picture messaging a lot you will see that your phone is showing more than selfserve. The data that was used for your mms will not count towards your usage but your phone has no way of knowing it
This may affect real time as I've noticed data first being counted and then adjusted. Front page is updated pretty much instantly while the add-on link is updated periodically
10-12-2020 01:45 PM
@HALIMACS yes it does under your "overview" section in your self serve account. plus the added 5mb buffer.
if you would like to know the exact usage then switch your device's airplane mode on/off and refresh the self serve page and it will remove the buffer
10-12-2020 01:42 PM
@HALIMACS When I compare the data from my self serve account to my phone it seems pretty accurate.