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Blocked from login

Idris
Great Neighbour / Super Voisin

 login to my account has been blocked due to numerous failed attempts. how should i resolve it?

4 REPLIES 4

on2wheels
Model Citizen / Citoyen Modèle

Same here.

heads up to the mod team, if password resets are time limited please let us know at time of reset so we can plan accordingly.  Any news on whether the automated reset system is being fixed?  I had to wait quite a few hours for a request to come back, which didn't actually work in the end.

pgerville65
Great Neighbour / Super Voisin

login to my account has been blocked due to numerous failed attempts. how should i resolve it?

PJC
Town Hero / Héro de la Ville

Just wanted to add - click on the below link to send a message to the mods:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent
Customer Support Agent

Hello Idris,

 

Thank you for reaching out to us.

 

In order to better assist you, please give us a Private Message.

 

I am waiting for your answer.

 

Cheers

 

Abdoulaye

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