03-17-2019 05:52 PM - edited 01-05-2022 03:46 AM
I have an Add-on plan for the US but every time I try to use it, it does not work.
03-17-2019 05:57 PM
@rhonadsilva wrote:I have an Add-on plan for the US but every time I try to use it, it does not work.
Are you trying to call the US from Canada or are you in the US trying to make a call?
Purchasing addons is a two-step process. Here is a great tutorial on how to purchase add-ons created by @srlawren https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/HOWTO-Purchasing-Add-ons/m-p/198974
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
