cancel
Showing results for 
Search instead for 
Did you mean: 
Rabbi
Model Citizen / Citoyen Modèle

whene a new custmer without exprens have a problom its very hard to know how to contact a mod please make a botton call "cantact a mod"

5 Comments
Wdavery
Great Neighbour / Super Voisin

I don't think they will implement this, as the whole idea of the community forum is for the customers to help each other. The reason we can get good deals on our phone plans is that they don't have to have an enourmous staff to take care of us all! 

 

If the community doesn't believe we can help a customer, someone provides an easy link for them to contact the moderators.

 

 

Rabbi
Model Citizen / Citoyen Modèle

i am talking about big probloms like port prabloms and us romming not working that only mod can help

Wdavery
Great Neighbour / Super Voisin

In such cases, when the customer searches the forum for "porting number not working" for example, they will find helpful threads that give advice and a link to contact moderators. In fact I did just that when I signed up recently!

srlawren
Retired Oracle / Oracle Retraité

The oracles asked for this and more and were turned down.  I was pushing hard back then for a guided posting process for new community members.  No luck.

Michael77
Deputy Mayor / Adjoint au Maire

I like the idea.

Need Help? Let's chat.